This privacy notice is issued on behalf of the Group, so when we mention “we”, “us” “our” in this privacy notice, we are referring to the relevant Group Company responsible for processing your personal data. Such Group Company is the data controller which means it makes decisions about how and why we process your personal data and, because of this, we are responsible for using it in accordance with data protection laws.

We will identify the data controller when our relationship with you (or the business or enterprise you represent) is known, for example, when you submit data to us via this website or when you register with us, sell us products or services or order products or services from us.

If you have any questions or queries about this privacy notice or how we handle your personal data, please contact us at dataprivacy@lucite.com.

Mitsubishi Chemical UK is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Group may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st March 2021.

Personal data is information that identifies you as an individual or relates to an identifiable individual. We may collect, use, store and transfer different kinds of personal data about you via our website or other channels of communication which we have grouped together as follows:

• Identity Data includes [first name, last name, username or similar identifier, title.
• Technical Data includes internet protocol (IP) address, sometimes your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
• Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
• Usage Data includes [information about how you use our website, products, and services].
• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
• Contact Data includes billing address, delivery address, email address and telephone numbers, fax number.
• Financial Data includes, (where you are a customer or supplier) bank account and payment card details.
• Transaction Data includes (where you are a customer or supplier) details about payments to and from you and other details of products and services you have purchased from or supplied to us.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If you fail to provide Personal Data : Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with or be supplied by you of goods or services). In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.

We use different methods to collect data from and about you including through:

Direct interactions. You may give us your Identity, Contact, Profile, Marketing and Communications and Financial Data by filling in forms or by corresponding with us by our website, post, phone, email, in person or otherwise. This includes personal data you provide when you:

• create or register an account on our website
• log in to your account or other membership of subscription
• apply or place an order for our products or services
• pay for any products or services
• subscribe to our service or publications
• request marketing to be sent to you [or enter a competition, promotion, or survey]
• give us some feedback
• are contacted by us
• request or need sales and order support
• request or need service support, which may include responses to your inquiries or requests or updates on service delivery.
• supply products or services
• are paid for products of services you supply to us
• complete Requests for Information (RFI) as part of a purchasing enquiry or purchasing benchmarking activity
• participate in an audit or learning event as a result of an incident

Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data and Usage Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. Please see our cookie policy [LINK] for further details].

Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:

• Technical Data from the following parties:
  • analytics providers such as Google, LinkedIn based outside the EU
  • advertising networks based inside or outside the EU
  • search information providers based inside or outside the EU
• Identity and Contact Data from data brokers or aggregators based inside or outside the EU.
• Identity and Contact Data from publicly available sources, for example Companies House, Dun & Bradstreet based inside the EU.

We have set in the Schedule of this notice, in a table format, a description of all the ways we use your personal data, the types of data and which of the legal grounds (or bases) we rely on to do so. We have also identified what our legitimate interests are where appropriate. Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please Contact Us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table in the Schedule.

We will get your express opt-in consent before we share your personal data with any company outside the Group for marketing purposes.

You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time. Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of and for use in respect of a product/service purchase, warranty registration, product/service experience or other transactions or other non - marketing purposes outlined in this notice.

If you or your organisation are a potential customer or customer, we may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you, may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you. We call this marketing. You will receive marketing communications from us if you have requested information from us or purchased goods or services from us [or if you provided us with your details when you registered for our goods or services or a promotion] and, in each case, you have not opted out of receiving that marketing.

Our website uses cookies. More information is set out in the Cookie section of this website.

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

We may have to share your personal data with the parties set out below for the purposes set out in the table in the Schedule of this notice.

Other companies in the Mitsubishi Chemical Group acting as joint controllers or as a processor.

• Service providers acting as processors who provide IT and system administration, processing, mailing, publishing or other services, to Mitsubishi Chemical Group or any Group Company.
• Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors, consultants and insurers who provide consultancy, banking, legal, insurance and accounting services.
• Auditors, regulators and other authorities acting as processors or joint controllers who require reporting of processing activities in certain circumstances or other third parties to whom we are required to transfer your personal data by law or regulatory requirements.
• Partners, agents, distributors or licensees of the Group acting as processors or controllers who will provide goods or services to you or your organisation under licence from the Group or related goods or services
• Third parties to or with whom we may choose to sell, transfer, restructure or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice. We require all third parties to respect the confidentiality and security of your personal data and to treat it in accordance with applicable data protection laws. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

We share your personal data within the Mitsubishi Chemical Group. This may involve transferring your data outside the European Economic Area (EEA). Some of our external third parties are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA. Whenever we transfer your personal data out of the EEA (whether this is within the Mitsubishi Chemical Group or to an external third party), we ensure a similar degree of protection is afforded to your personal data by ensuring at least one of the following safeguards (or other safeguard that is required by GDPR) is implemented:    

• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see European Commission: Adequacy of the protection of personal data in non-EU countries.
• Where we use certain external service providers or otherwise transfer your personal data to an external third party or other Mitsubishi Chemical Group entity outside the EEA, we may use specific contracts between the exporter and importer containing standard contractual clauses approved by the European Commission which give personal data the same protection it has in Europe. For further details, see European Commission: Model contracts for the transfer of personal data to third countries.
• Where we transfer your personal data to another Mitsubishi Chemical Group entity outside the EEA, as an alternative to the Model contracts mentioned in the previous paragraph, we may require our group companies to follow the same rules when processing your personal data. These rules are called “binding corporate rules”. For further details, see European Commission: Binding corporate rules.
• Where we use certain external service providers or otherwise transfer your personal data to an external third party or other Mitsubishi Chemical Group entity in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US. For further details, see European Commission: EU-US Privacy Shield.
• Please Contact Us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Details of retention periods for different aspects of your personal data are [available in our retention policy the relevant details of which you can request from us by Contacting Us.

In some circumstances you can ask us to delete your data: see Your Legal Rights below for further information.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

If you wish to exercise any of the rights set out above, please Contact us. A copy of your request will be sent to the data controller.

No fee usually required: You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances to the extent permitted by applicable laws including GDPR.

What we may need form you: We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond: We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Right to complain: You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Our websites use cookies in various locations. A cookie is a piece of text which asks permission to be placed on your computer's hard drive. Once you agree (or your browser agrees automatically if you have set it up in that way), your browser adds that text in a small file. We have included a full list of the cookies used on this website below (cookies used by this site), along with a definition of what the cookie is used for.

Cookies collect information about how visitors use the site, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies do not collect information which identifies a visitor and we will not use cookies to collect personally identifiable information about you. All information is aggregated and therefore anonymous. When you use the website, you will be presented with a notice to make it clear that by using the website you agree that we can place these types of cookies on your device.

You may also disable cookies on this website by modifying your settings here: Privacy Preferences We treat all the data held with the utmost care and security. However, if you wish to restrict or block the cookies which are set by this website, or indeed any other website, or if you wish to receive notification of cookie placement requests or decline cookies completely, you can do this through your browser settings. The Help function within your browser should tell you how. Please be aware that declining or denying cookies may prevent you from being able to use the website to its highest capability. Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers as well as more general information about cookies.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and, if concerned, look at the privacy statement applicable to the website in question.

A description of all the ways we use your personal data (first column), the types of data (second column) and which of the legal grounds (or bases) we rely on to do so (third column). We have also identified (in the third column) what our legitimate interests are where appropriate.